Frequently Asked Questions
Everything you need to know about shopping with Access Denied.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Access Denied, we are committed to ethical fashion. We work closely with our manufacturers to ensure high-quality, durable materials that meet our strict environmental and labor standards.